Contact Us
We'd love to hear from you. Whether you have a question about our products, need help with an order, or want to share your experience, we're here to help.
Phone
Customer Service:
+1 (800) 555-1234
Wholesale Inquiries:
+1 (800) 555-5678
Customer Support:
support@purenature.com
Business Inquiries:
info@purenature.com
Hours
Monday - Friday:
9:00 AM - 6:00 PM EST
Saturday:
10:00 AM - 4:00 PM EST
Sunday: Closed
Send Us a Message
Have a question or feedback? Fill out the form below and we'll get back to you as soon as possible.
Common Questions
Find answers to our most commonly asked questions. If you can't find what you're looking for, please contact us.
What are your shipping options?
We offer standard shipping (5-7 business days), expedited shipping (2-3 business days), and overnight shipping. Free standard shipping is available for orders over $50.
What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in original packaging. Please contact our customer service team to initiate a return.
Are your products tested on animals?
No, we are proudly cruelty-free. None of our products or ingredients are tested on animals at any stage of product development.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. Please check our shipping page for more details.
Are your products suitable for sensitive skin?
Most of our products are formulated to be gentle on sensitive skin. We recommend checking the specific product descriptions or contacting us for personalized recommendations.
Do you offer wholesale options?
Yes, we offer wholesale options for retailers. Please contact our business team at wholesale@purenature.com for more information.
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